How your PixelPocket™ ships

Order processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Estimated delivery times

Most orders arrive within 7–15 business days, depending on your country and local carrier.

Remote areas may take a little longer — we’ll always email you a tracking link.

Tracking & updates

As soon as your order ships, you’ll receive a tracking number by email so you can follow the package all the way to your door.

Customs, taxes & duties

Some countries may charge import duties or VAT on delivery. These fees are set by your local customs office and are the buyer’s responsibility.

Lost or damaged in transit

If your package is delayed, damaged or marked as delivered but not received, please contact us at support@pixelpocket.store and we’ll help you sort it out.